What We Do
NRG Global Solutions provides integrated customer lifecycle management to the entire range of outsourced debt management products. We do this through a “blended global delivery model” and occupy either 1st or 2nd position for service delivered across all our clients.
Headquartered in Australia, NRG Global Solutions doesn’t aim to be the largest, but the best contact centre servicing Australian and New Zealand clients. Utilising delivery centres in Australia and Asia we are equipped with state-of-the-art contact databases, telephony dialler technology and facilities to accommodate 400 plus seats. We provide integrated Customer Lifecycle Management services to businesses in banking & financial services, telecommunications, insurance, technology, retail, travel and leisure and services industries.
We are globally compliant in Banking and Finance sector and are one of the few contact centres with ISO 9000:2011 certification. We focus on predictable and sustainable business performance coupled with innovation.
Debt Management