You can now rest easy as we provide effective Business Debt Collection through our Roll Rate Management

In Collection Agencies, Roll Rates are typically defined as “the percentage of borrowers who become moderately past due on payments to an account who will go on to become significantly past due.” or in layman’s terms, “rolling” from one month to the other. With NRG Global Solutions’ Roll Rate Management, we manage your Business Debt Collection to prevent your customers from further spilling over to the next bucket. Depending on the industry, buckets are usually categorized as 30 days, 60 days, and 90 days past due. Statistics say that those who are behind their payment for 1 month usually carry over their debt, therefore “rolling” into the following month.

Also, with our Roll Rate Management, we capture/ analyze the roll rate data to establish goals for our Collection Agents and inevitably improve Business Debt Collection results. By monitoring the roll rate performance, we are able to define customer segments and profiles of your customers – who are more likely to become delinquent, those that require more aggressive collections processes, or those who are not worth investing additional resources into.